Everything you need to know about how FlightPal subscriptions work — billing, renewals, cancellation, and more.
FlightPal offers introductory subscription plans. Each plan provides full access to the FlightPal program during the introductory period and then automatically converts to a recurring monthly subscription at the standard renewal rate.
How it works:
You select an introductory plan at checkout. The introductory price and your recurring monthly renewal rate are displayed clearly on the checkout page and confirmed in your purchase receipt email. After your introductory period ends, your subscription automatically renews at the monthly rate shown at checkout unless you cancel.
| Plan | Introductory Price | Renewal Price | Features |
|---|---|---|---|
| Starter | As displayed at checkout → | Standard monthly rate (shown at checkout) | Full access to all features |
| Standard | As displayed at checkout → | Standard monthly rate (shown at checkout) | Full access to all features |
| Premium | As displayed at checkout → | Standard monthly rate (shown at checkout) | Full access to all features |
All plans include the same features.
The only difference between plans is the introductory price as displayed at checkout. After your introductory period, all plans renew at the same standard monthly rate shown at checkout and confirmed in your purchase receipt. The introductory price is a one-time promotional rate for your first billing period only.
All prices are in US dollars (or local currency equivalent where applicable) and include applicable taxes where required by law. Prices are subject to change with 30 days' notice to existing subscribers. See Section 6.
By completing your purchase, you acknowledge that your subscription will automatically renew and that you authorize FlightPal to charge your payment method on a recurring basis until you cancel. This is required by the FTC's Negative Option Rule and California's Automatic Renewal Law.
FlightPal uses Stripe to process all payments securely. Your payment details are encrypted and never stored directly on FlightPal's servers.
Keep your payment method up to date.
If your card on file is declined at renewal, you may lose access to FlightPal until payment is resolved. Update your payment method anytime by emailing support@tryflightpal.com or using the billing portal link in your confirmation email.
You may cancel your FlightPal subscription at any time. Per the FTC's Click-to-Cancel Rule, cancellation is designed to be straightforward — no phone calls required.
Email support@tryflightpal.com
Use the subject line "Cancel Subscription" and include the email address on your account. We'll process your cancellation within 1 business day and send you a confirmation.
Or use the billing portal
A link to your personal billing portal is included in every payment receipt email. You can cancel directly from there without contacting us.
Cancel before your renewal date to avoid being charged.
We recommend cancelling at least 24 hours before your renewal date to ensure it is processed in time. Your renewal date is shown in your original subscription confirmation email and in your billing portal.
Once your cancellation is confirmed, you will receive a cancellation confirmation email. Save this for your records. If you do not receive a confirmation within 2 business days, please contact us again — we want to make sure every cancellation request is handled.
No partial refunds for unused time.
Cancellation stops future charges but does not entitle you to a prorated refund for the remainder of your current billing period. For refunds on your initial purchase, please see our Refund Policy.
FlightPal reserves the right to modify subscription pricing and plan features at any time. For changes that affect your existing subscription:
FlightPal may also update these Subscription Terms at any time. We will notify you by email of material changes. Continued use of the service after the updated terms take effect constitutes acceptance.
FlightPal offers a 14-day satisfaction guarantee on your initial introductory purchase only. If you are not satisfied within 14 calendar days of your first payment, you may request a full refund of your initial charge.
Renewal charges are non-refundable once processed.
After your introductory period ends and your subscription renews at the then-current standard monthly rate (as shown at checkout and confirmed in your purchase receipt), renewal charges are final and non-refundable. To avoid a renewal charge, you must cancel your subscription before your renewal date. We send you a reminder email at least 3 days before your first renewal to give you time to cancel if you choose.
For full details on eligibility, the refund process, and exceptions, please read our complete Refund Policy →
If you are a California resident, the following additional disclosures apply under the California Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600–17606):
If you are located in the United Kingdom or the European Economic Area, the following applies in addition to the terms above:
Checkout requirement for EU/UK users:
At checkout, you will be asked to confirm that you wish to begin accessing FlightPal content immediately and that you understand this waives your statutory right of withdrawal. This consent is required before we can provide you with access to the service.
Our team is here to help with billing questions, cancellations, or anything else related to your subscription.
We respond to all subscription inquiries within 1–2 business days.
