Effective Date: September 28, 2025
Last Updated: September 28, 2025
FlightPal LLC ("FlightPal", "we", "us", or "our") provides websites, mobile applications, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, share, and protect your information, and outlines your rights and choices under laws in the United States (including California, Virginia, Colorado, Connecticut, Utah, Washington, and others), the United Kingdom, and the European Economic Area (EEA).
Our Services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.
Important: FlightPal provides educational content and self‑help tools for fear of flying. We are not a medical provider and do not offer professional medical advice or treatment. We also do not collect protected health information under HIPAA.
This may include:
When you use our Services, we automatically collect:
If you choose to connect FlightPal with third‑party services (e.g., social login) we may receive basic profile details (like name and email) or other information with your permission. We will inform you and obtain appropriate permission before enabling new integrations.
We do not collect biometric identifiers, government IDs, or protected health information under HIPAA.
We use personal data to:
If we use your information for materially new purposes, we will notify you and obtain consent where required.
We do not sell your personal information for money. We share data only as needed to run our business and provide the Services:
These providers are contractually bound to protect and use data only as instructed.
We do not currently share personal information for joint programs. If we introduce partnerships (e.g., with airlines or coaches), we will share data only with your knowledge/consent and update this Policy.
We may use advertising/analytics cookies or pixels. Sharing of identifiers for cross‑context behavioral advertising may be considered a “sale”/“sharing” in some jurisdictions. You can opt out—see Cookies & Tracking and Your Rights.
We may disclose information to comply with law, protect rights/safety, or in mergers/acquisitions, with appropriate safeguards.
Personnel and contractors supporting the Services (e.g., in the US/EU/UK) may access data as needed under confidentiality obligations and our direction.
We share additional data when you direct us to do so (e.g., testimonials, integrations).
We retain personal data only as long as necessary for the purposes described or as required by law.
We operate primarily from the United States. For UK/EEA/Swiss users, where data is transferred to countries without an adequacy decision, we rely on Standard Contractual Clauses (SCCs) and apply supplementary measures as needed.
We do not knowingly sell/share data of consumers under 16.
To exercise rights, contact us at privacy@tryflightpal.com. We generally respond within the time required by law (e.g., 45 days under CCPA, one month under GDPR).
For Washington (My Health My Data Act) and Nevada SB 370 residents, certain wellness inputs you provide (e.g., fear‑of‑flying levels, journal entries, mood) may be considered “consumer health data”. We collect this data directly from you to provide and improve the Services, personalize your program, and track progress. We do not sell this data or disclose it for advertising. We share it only with service providers under contract, at your direction, for legal/safety reasons, or during corporate transactions, and only as permitted by law.
Your additional rights may include: access, correction, deletion, portability, and withdrawal of consent. To exercise these, use the contact methods below. We will verify requests given the sensitivity of the data.
We aim to resolve concerns directly. If we decline to act on a privacy request, you may appeal by replying to our response and stating you wish to appeal. We will respond in the timeframe required by law (e.g., 45 days in Virginia). Where available, you may also contact your state’s regulator if unresolved.
Any disputes otherwise arising from this Policy shall be handled as set forth in our Terms (including binding arbitration in Wilmington, Delaware, where permitted by law).
Our Services are not directed to children under 18, and we do not knowingly collect personal information from them.
We may update this Policy from time to time. If material changes occur, we will update the “Last Updated” date and, where appropriate, provide additional notice (e.g., email or in‑app notice). Your continued use of the Services after changes indicates acceptance.
To ask questions, exercise rights, or appeal a decision, contact us:
FlightPal LLC
131 Continental Dr, Suite 305
Newark, Delaware 19713, USA
Email: privacy@tryflightpal.com
Website: www.tryflightpal.com
We do not discriminate against you for exercising your privacy rights. Some features may not function if you request deletion or opt out of certain processing.
By using FlightPal, you acknowledge that you have read and understand this Privacy Policy and agree to its terms regarding how we handle your personal information.
